سياسة الخصوصية

At Quick Tip, we place the utmost importance on protecting your privacy and personal data. This policy explains how we collect, use, protect, and share the information we obtain through the application, in accordance with the Personal Data Protection Law of the Kingdom of Saudi Arabia and related regulations.

1. Data We Collect

We collect the following types of data when you use the application:

• Registration data: full name, mobile number, email address, and date of birth.
• Identity verification data: national ID or residency card image, and banking information required for withdrawal and transfer operations.
• Financial transaction data: records of tips sent and received, transfer amounts, and transaction dates.
• Technical data: IP address, device type, operating system, device identifier, and usage and interaction data.
• Geolocation data: if the location feature is enabled, to improve the user experience.

2. How We Use Your Data

We use your data for the following purposes:

• Creating and managing your account and verifying your identity.
• Executing and processing tip transactions and financial transfers.
• Improving application performance and developing the services offered.
• Sending notifications and alerts related to your account and transactions.
• Ensuring application security and preventing fraud and illegal activities.
• Complying with applicable legal and regulatory requirements.
• Conducting analytics and statistical studies to improve services (in anonymized form).

3. Sharing Data with Third Parties

We do not sell or rent your personal data to any party. We may share your data only in the following cases:

• Authorized payment and financial processing service providers to execute financial operations.
• Government and regulatory authorities when there is an official request or regulatory obligation.
• Technical service providers who assist us in operating and maintaining the application, under strict confidentiality agreements.
• In cases of merger, acquisition, or asset sale, with continued data protection guaranteed.

4. Data Protection and Security

We implement advanced security measures to protect your data, including:

• Data encryption during transmission and storage using advanced security protocols (SSL/TLS).
• Multi-factor authentication (MFA) to protect accounts.
• Continuous security monitoring to detect suspicious activity or breach attempts.
• Restricting access to personal data to authorized personnel only.
• Conducting periodic security testing and continuous system updates.

5. Data Retention

We retain your personal data as long as your account is active and for a reasonable period after closure, for the following purposes:

• Compliance with legal and regulatory requirements.
• Dispute resolution and protection of the Company's rights.
• Accounting and financial auditing purposes.

After the retention period expires, data is securely and permanently deleted.

6. User Rights

In accordance with the Personal Data Protection Law, you have the right to:

• Access your personal data stored with us.
• Request correction or updating of your data.
• Request deletion of your data (subject to legal obligations).
• Withdraw your consent to data processing at any time.
• Request transfer of your data to another service provider.
• Object to processing of your data for direct marketing purposes.

To exercise any of these rights, please contact us through the specified official channels.

7. Cookies

We may use cookies and similar tracking technologies to improve the user experience and analyze application performance. You can control cookie settings through your device or browser settings.

8. Children's Privacy

The Quick Tip application is not intended for individuals under 18 years of age. We do not knowingly collect data from minors, and if discovered, such data will be immediately deleted.

9. Changes to the Privacy Policy

We reserve the right to modify this policy at any time. You will be notified of any material changes through the application or your registered email. Continued use after publication of amendments constitutes acceptance of the updated policy.

10. Contact

If you have any questions about the Privacy Policy or wish to exercise your rights regarding your personal data, please contact us via:

• Email: [email protected]
• Phone: +966 050 352 2288
• Address: Riyadh, Kingdom of Saudi Arabia